Fees & Estimates
We are upfront about our fees and estimates. Below are the basics. Contact Us for an estimate and for any further questions regarding fees.
With the exception of cases done for government agencies, all work performed by our lab is done by retainer (funds collected at the beginning of the case from which to work). If there is a balance due upon completion of the case, that amount will be collected before finished work is sent. Checks and all major credit cards are accepted.
Potential clients sometimes ask to send us audio or video recordings or images to determine what enhancement/clarification is possible. Since the only thing we have to sell is our time and expertise, it is necessary to charge for this service. Our diagnostic fee $220 (1 hour).
Though we do our best to attempt to calculate how many hours will be necessary when a project is described to us by phone, please keep in mind that estimates provided sight unseen are not set in stone and are only estimates.
TIME & CHARGES:
We charge an hourly rate for our services. Charges for all time spent on cases apply. Contact Us for an estimate.
There is an additional charge for rush cases. Visit our Scheduling page for more information on rush fees.
NOTE: Our service/engagement agreement and retainer arrangements are governed by the laws of the State of California. Fees quoted and funds received are considered retainers and are, therefore, non-refundable.